About Jose
I have nine years of experience in the auto industry and I'm Hyundai and Genesis Certified. Customers like working with me because I'm transparent and honest. Most customer tell me I am easy to talk to and not very pushy. I'm from Aurora and went to West Aurora High School. I used to play baseball and football, but now my main hobbies are playing racing simulations and all around being a gamer-dad. In general I like to talk about movies, video games, pop culture and music icons. I love helping people find a new car that's perfect for their needs, whether it is simply a commuter car or a luxury vehicle of their dreams. It makes me proud to see a family make a final decision on a great vehicle and leave our dealership happy.
Customer rating
4.8 / 5 based on 176 ratings (109 written reviews)
Recent reviews
It was great he was very accommodating
— Alexander N. ,
Had a very pleasant experience with Jose and the sales staff at Napleton's Valley Hyundai. I would definitely go back to Napleton for my next car purchase. Thanks
— David B. ,
Jose is great! Very patient and helpful throughout the buying process.
— Curtis W. ,
He's a good listener, friendly and considerate. He knows all about the cars and answered my questions.
— Terri M. ,
He was nice, athough we do not feel our time was well respected. Despite having an appointment, he was not prepared for us, we were kept waiting a long time and the car that we came to see was not available.
— Sheri H. ,
Fast and professional
— David C. ,
I had an excellent experience working with Jose Serrano during my purchase of a 2008 Hyundai Veracruz. He was professional, knowledgeable, and very helpful throughout the entire process. He took the time to answer all my questions clearly and made sure I was comfortable with every step. His customer service was outstanding, and he ensured a smooth and hassle-free experience. I truly appreciate his support and would highly recommend him to others.
— Prakash P. ,
Jose was outstanding to work with
— Michael M. ,
He is a fantastic down to earth guy and very friendly. Very helpfull and made sure my experience was easy, comfortable and smooth going. Thanks Jose!
— Perry C. ,
I had a great experience. Jose was amazing.
— Deborah D. ,
Specialties
- Tucson
- SANTA FE
- ELANTRA
- SONATA
- KONA