About Jose
I have nine years of experience in the auto industry and I'm Hyundai and Genesis Certified. Customers like working with me because I'm transparent and honest. Most customer tell me I am easy to talk to and not very pushy. I'm from Aurora and went to West Aurora High School. I used to play baseball and football, but now my main hobbies are playing racing simulations and all around being a gamer-dad. In general I like to talk about movies, video games, pop culture and music icons. I love helping people find a new car that's perfect for their needs, whether it is simply a commuter car or a luxury vehicle of their dreams. It makes me proud to see a family make a final decision on a great vehicle and leave our dealership happy.
Customer rating
4.8 / 5 based on 171 ratings (106 written reviews)
Recent reviews
He's a good listener, friendly and considerate. He knows all about the cars and answered my questions.
— Terri M. ,
He was nice, athough we do not feel our time was well respected. Despite having an appointment, he was not prepared for us, we were kept waiting a long time and the car that we came to see was not available.
— Sheri H. ,
Fast and professional
— David C. ,
I had an excellent experience working with Jose Serrano during my purchase of a 2008 Hyundai Veracruz. He was professional, knowledgeable, and very helpful throughout the entire process. He took the time to answer all my questions clearly and made sure I was comfortable with every step. His customer service was outstanding, and he ensured a smooth and hassle-free experience. I truly appreciate his support and would highly recommend him to others.
— Prakash P. ,
Jose was outstanding to work with
— Michael M. ,
He is a fantastic down to earth guy and very friendly. Very helpfull and made sure my experience was easy, comfortable and smooth going. Thanks Jose!
— Perry C. ,
I had a great experience. Jose was amazing.
— Deborah D. ,
Even though I purchased a 12 yr old vehicle, he made me feel like I was buying a new car. Very polite and helpful.
— Kathleen G. ,
This was the BEST experience i ever had with a car saleman, I am 76 years old and have bought over 20 new cars in my life time. He is a GREAT sales person
— Richard A. ,
Jose is a true professional, not pushy, listens to what you are looking for, and provides updates. Jose searched for the right car for my wife, making sure she got exactly what she wanted. This process was done for the most part remotely, and everything worked out perfectly.
— George S. ,
Specialties
- Tucson
- SANTA FE
- ELANTRA
- SONATA
- KONA