# Napleton's Valley Hyundai - Detailed Adviser Profiles > Organization: Napleton's Valley Hyundai > Team Site: https://napletonsvalleyhyundai.adviserly.com > Dealership Homepage: https://www.napletonsvalleyhyundai.com/ Companion to [llms.txt](https://napletonsvalleyhyundai.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Andrew Westall - Profile: [https://napletonsvalleyhyundai.adviserly.com/andrew-westall/reviews](https://napletonsvalleyhyundai.adviserly.com/andrew-westall/reviews) - Department: Sales (Sales) - Title: Sales Consultant I have spent the last year as a Sales Consultant at Napleton’s Valley Hyundai, where I prioritize a low-pressure environment for my customers and their families. My goal is to make the car-buying process straightforward and enjoyable, as I value the opportunity to help people secure the vehicle they have been dreaming of. Having lived in Joliet and Romeoville—where I attended high school—as well as Colorado, Kansas, and Boston, I have developed a broad perspective that helps me connect with a wide variety of people. I pride myself on being honest and approachable, and I truly enjoy being part of the process that puts a new set of keys in a customer's hand. Outside of the dealership, I enjoy exploring new places. I am always happy to chat about sports, world events, or travel experiences. Whether you are looking for your next car or just want to have a conversation, I am here to help. ### Daniel Cabac - Profile: [https://napletonsvalleyhyundai.adviserly.com/daniel-cabac/reviews](https://napletonsvalleyhyundai.adviserly.com/daniel-cabac/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.6 stars (121 ratings, 86 reviews) - Lifetime vehicles sold: 613 - Recent vehicles sold: 16 - Sales specialties: ELANTRA, KONA, Palisade, SANTA FE, Tucson - Call: 6308512500 Danie here, a sales consultant for the Napleton team who is ready to help you find the perfect vehicle! Learning what you need in the car allows me to present the best affordable options. Throughout my three years in the auto world, I’ve continued to prove that I’m not only a fast learner, motivated, and very disciplined, but I can do anything when I put my mind to it. My colleagues would say I’m a genuine, kind, and trustworthy individual who tries to help others in any way possible. They’d also say I love discussing sports, financial investments, and cars. When it comes to other interests, add soccer, reading books, the Blackhawks, and traveling to the list. Some of the amazing places I’ve visited include the Dominican Republic, Ukraine, Romania, and Bulgaria, where I used my skills and spoke multiple languages: English, Romanian, Russian, and Ukrainian. I hope you don’t hesitate to ask any questions. It will be a pleasure to help you find the car, truck, or SUV that does the job right! Recent reviews: - 2026-08-12 | 5.0/5 | Venkata B. — "Had an outstanding experience upgrading my 2020 Santa Fe to the new 2026 Hybrid model. Daniel Cabac went above and beyond to secure a fantastic deal for me. He is incredibly knowledgeable, patient, and professional. There was zero pressure, just excellent customer service. If you want a smooth, fair car-buying experience, go see him! - 2026-07-19 | 5.0/5 | Mary W. — Definitely a 10+. I wasn’t impressed with the office manager or finance guy! Evidently if you drive from Iowa the finance paperwork was to difficult for him. Daniel had an emergency and came back hours later and the finance guy was still working on my paperwork. He gets a 2-! - 2026-06-16 | 5.0/5 | Daniel G. — Daniel was very transparent and not at all pushy. He even called to follow up with us in the following weeks to see if we had any questions about the car. Very pleasant experience all around. ### Daniel Martinez - Profile: [https://napletonsvalleyhyundai.adviserly.com/daniel-martinez/reviews](https://napletonsvalleyhyundai.adviserly.com/daniel-martinez/reviews) - Department: Sales (Sales) - Title: Sales Consultant I'm a Sales Consultant with a straightforward approach and three years of experience under my belt. I focus on understanding client needs and finding practical solutions. My goal is to build relationships based on trust and clear communication. I spend the free time I have playing games, traveling with family and friends, and watching movies. Finding the perfect car can be a puzzle, but I'm here to help you solve it! ### Dillon Strack - Profile: [https://napletonsvalleyhyundai.adviserly.com/dillon-strack/reviews](https://napletonsvalleyhyundai.adviserly.com/dillon-strack/reviews) - Department: Sales (Sales) - Title: Sales Consultant I'm a Sales Consultant at Napleton's Valley Hyundai with a decade of experience in the auto industry, and I’ve built a solid reputation for leadership and product knowledge. I'm originally from Aurora, and a graduate of Neuqua Valley High School. I understand that buying a car is a big decision, and I pride myself on providing excellent customer service, even after the sale. My goal is to make sure my customers feel comfortable and confident in their purchase. I'm honest, transparent, and genuinely care about finding the right vehicle for each individual. I have a ton of product knowledge across different manufacturers, and I enjoy using that to help people find the perfect fit. Outside of work, I love working on cars and I'm into masonry, and riding motorcycles. I was an All-Conference football player in high school, and I still enjoy watching football and wrestling. I'm a big Chicago Bears fan, and I love traveling to our National Parks! In my free time I enjoy talking about Chicago sports, pets, and motorsports. ### Dion Allen - Profile: [https://napletonsvalleyhyundai.adviserly.com/dion-allen/reviews](https://napletonsvalleyhyundai.adviserly.com/dion-allen/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.6 stars (193 ratings, 116 reviews) - Lifetime vehicles sold: 1329 - Recent vehicles sold: 10 - Sales specialties: ELANTRA, SANTA FE, SONATA, Tucson, TUCSON I understand that the car-buying process is a stressful time, so I go above and beyond to ease the process for guests. My goal is to provide every customer with quality service from beginning to end. My colleagues enjoy working with me because of my great sense of humor and the fact that I’m always smiling. Maintaining a positive attitude is very important to me. When the time permits, I enjoy cooking, listening to music, playing the guitar, mixed martial arts, and frofing, and basketball – go Lakers! My proudest job is being a father; I have one son Jaylen – he is Spiderman’s biggest fan! Spending as much time with my family as possible is always my top priority! Recent reviews: - 2026-07-01 | 5.0/5 | Delaney B. — Dion was the most kind and helpful salesman my family has worked with EVER. He genuinely is on your side to get you the best price, and he strives to be as transparent and honest as possible, which are rare characteristics these days. If Dion Allen is your salesperson, you’ll be guaranteed to leave very satisfied with everything. - 2026-08-28 | 5.0/5 | Maurice U. — Dion went above and beyond to help get me into a Vehicle he understood me and answered all my questions and treated me with respect I'll recommend Dion to anyone that's looking for a Vehicle - 2026-06-26 | 5.0/5 | Frank T. — Dion was very friendly and interested in how how experience was throughout the process. I would not only recommend him, I would buy from him again! ### Jacob Waltz - Profile: [https://napletonsvalleyhyundai.adviserly.com/jacob-waltz/reviews](https://napletonsvalleyhyundai.adviserly.com/jacob-waltz/reviews) - Department: Sales (Management) - Title: Customer Retention I'm a Sales Consultant with just under a year of experience, though I've been involved in the automotive industry for a while now. Originally from Chicago, I currently reside near Batavia. I bring a positive and enthusiastic approach to helping customers find the perfect car for their needs. This is something I'm very passionate about! Customers often tell me they appreciate the positive energy I bring to the process, and I love seeing them drive off happy. Outside of work, you might find me taking photos and videos of cars, or detailing them – it's a great hobby! I am currently working for Napleton's Valley Hyundai and look forward to what the future holds. ### John Czaplicki - Profile: [https://napletonsvalleyhyundai.adviserly.com/john-czaplicki/reviews](https://napletonsvalleyhyundai.adviserly.com/john-czaplicki/reviews) - Department: Sales (Sales) - Title: Sales Consultant I am a sales & leasing consultant with two years of industry experience at Napleton’s Valley Hyundai, where I have built a reputation based on transparency and going above and beyond for every client. A Lemont native and graduate of Lemont High School to go on attending Grand Valley State University, I’ve combined my lifelong passion for the automotive industry with a genuine commitment to helping people. My approach is simple: I listen. I understand that buying a car is the second biggest purchase most people will make, so I put myself in your shoes to ensure the process is straightforward and stress-free. I specialize in turning around negative past dealership experiences, working to regain your trust and recreate that excitement you felt as a kid in a candy store. As a Corvette & Hyundai-certified professional who has completed the Corvette Academy, I take pride in being a "car guy" who enjoys teaching my customers as much as I enjoy helping them find the right vehicle. Outside of the showroom, I am an avid swimmer and a dedicated sports fan—you can usually find me cheering on the Baltimore Ravens. My friends would describe me as a hardworking, funny, and passionate guy who is always down to discuss economics, global news, or the latest automotive trends. Whether you are looking for your next car or just want to talk shop, I am here to help guide you in the right direction. ### Jordan Kabranov - Profile: [https://napletonsvalleyhyundai.adviserly.com/jordan-kabranov/reviews](https://napletonsvalleyhyundai.adviserly.com/jordan-kabranov/reviews) - Department: Sales (Sales) - Title: Senior Executive Sales Master - Rating: 4.9 stars (585 ratings, 355 reviews) - Lifetime vehicles sold: 4009 - Recent vehicles sold: 11 - Sales specialties: ELANTRA, SANTA FE, SONATA, Tucson, TUCSON Senior Executive Sales Master with over 20 years of automotive sales experience. I have been recognized by Hyundai USA multiple times as one of the top 100 sales consultants throughout the United States. I understand that purchasing a vehicle can be a stressful event, thats why I give each and every customer my undivided attention. I am fortunate to be multi-lingual, fluent in English, Bulgarian, Russian and most Slavic dialects. Recent reviews: - 2026-08-12 | 5.0/5 | Elizabeth P. — My husband and I had such a great experience with Jordan. Really down to earth but very service oriented. Had the car backed right up to the entrance for us. Made sure we left with a full tank of gas. Even came back from our test drive to cold bottled water waiting for us. Jordan was so easy to work with and not pushy at all. He even contacted the previous owner to secure the spare set of keys and had them mailed to me UPS express. I would recommend working with him to anyone! - 2026-08-19 | 5.0/5 | Carlmel M. — We had an excellent experience with Jordan. He was attentive from start to finish, worked quickly to locate the exact vehicles we were interested in, and was respectful of our time throughout the entire process. I truly appreciated his professionalism, efficiency, and customer-focused approach. Highly recommend asking for Jordan at Napelton! - 2026-08-15 | 5.0/5 | Gustavo D. — Jordan was very attentive and seemed happy to help us find the right car for us. He wasn't "pushy" like many salesmen, just eager to help and make something happen. I would definitely buy another car from him again. If more dealerships had a Jordan on their lots, more people would want to buy from them. ### Jose Serrano-blanco - Profile: [https://napletonsvalleyhyundai.adviserly.com/jose-serrano-blanco/reviews](https://napletonsvalleyhyundai.adviserly.com/jose-serrano-blanco/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.8 stars (182 ratings, 115 reviews) - Lifetime vehicles sold: 1270 - Recent vehicles sold: 22 - Sales specialties: ELANTRA, KONA, SANTA FE, SONATA, Tucson I have nine years of experience in the auto industry and I'm Hyundai and Genesis Certified. Customers like working with me because I'm transparent and honest. Most customer tell me I am easy to talk to and not very pushy. I'm from Aurora and went to West Aurora High School. I used to play baseball and football, but now my main hobbies are playing racing simulations and all around being a gamer-dad. In general I like to talk about movies, video games, pop culture and music icons. I love helping people find a new car that's perfect for their needs, whether it is simply a commuter car or a luxury vehicle of their dreams. It makes me proud to see a family make a final decision on a great vehicle and leave our dealership happy. Recent reviews: - 2026-06-05 | 5.0/5 | David B. — Had a very pleasant experience with Jose and the sales staff at Napleton's Valley Hyundai. I would definitely go back to Napleton for my next car purchase. Thanks - 2026-05-03 | 5.0/5 | Terri M. — He's a good listener, friendly and considerate. He knows all about the cars and answered my questions. - 2026-08-21 | 5.0/5 | Douglas S. — From srart to finish trading in a car and buying a new one went very well. ### Lukas Velazquez - Profile: [https://napletonsvalleyhyundai.adviserly.com/lukas-velazquez/reviews](https://napletonsvalleyhyundai.adviserly.com/lukas-velazquez/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Call: 6308512500 x20216 I enjoy building relationships and figuring out how to best help my clients. I have a solid background in sales and customer service, and focus on an enjoyable Purchase Experience above all else. ### Matt Cecil - Profile: [https://napletonsvalleyhyundai.adviserly.com/matt-cecil/reviews](https://napletonsvalleyhyundai.adviserly.com/matt-cecil/reviews) - Department: Sales (Sales) - Title: Product Specialist - Rating: 4.3 stars (14 ratings, 9 reviews) - Lifetime vehicles sold: 124 - Recent vehicles sold: 14 - Sales specialties: KONA, PALISADE, SANTA FE, SONATA, TUCSON My automotive career began in 2019, and I have enjoyed every second of it. I know that purchasing a vehicle is an exciting time for people, but I'm also aware that it can be stressful. My top priority is to ensure that you have a great experience. Customer service is everything to me. I genuinely try to live by the Golden Rule: ''In everything, do to others what you would have them do to you. Recent reviews: - 2020-11-21 | 5.0/5 | Robert J. — I’m so happy I came here and purchased my vehicle. Matt was very patient with us and we didn’t feel pressured into buying a vehicle. I’m happy we came here to purchase our truck and we will be coming back to do business again in the future. - 2020-12-01 | 5.0/5 | Jon S. — Matt was great but I was disappointed to find a used face mask stuck in the netting of the seat back - 2020-07-30 | 5.0/5 | Sterling H. — Matt was awesome to work with. He was excited to show me the features of the vehicle. ### Ryan Hammonds - Profile: [https://napletonsvalleyhyundai.adviserly.com/ryan-hammonds/reviews](https://napletonsvalleyhyundai.adviserly.com/ryan-hammonds/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.8 stars (199 ratings, 122 reviews) - Lifetime vehicles sold: 958 - Lifetime vehicles serviced: 33 - Recent vehicles sold: 15 - Recent vehicles serviced: 9 - Sales specialties: ELANTRA, SANTA FE, SONATA, Tucson, TUCSON My name is Ryan Hammonds, and I have been with the Hyundai family for three years. If you’ve been searching for the right car dealership in the area, you’re in luck. Napleton's Valley Hyundai is more than a car dealership. Whether it’s sales or service, we offer the best selection of new and pre-owned vehicles as well as the most competitive pricing in Illinois. I look forward to speaking with you to get started on your vehicle search. There is no pressure from me, simply advice and values coupled with recommendations on what makes sense for you. Whether you’re in the market for a new car or vehicle, I am here to guide you through the process. I’m not just a salesman, I am your friend! Please feel free to contact me or stop by if I can answer any questions, or hopefully, see you soon! Recent reviews: - 2026-07-08 | 5.0/5 | Mary Beyer G. — Ryan was great to work with! Really responsive every time we had questions about the vehicle we were looking at, great at showing us all the features, and offered us multiple test drives. I really appreciate that we never felt rushed or pressured to buy when we are working with Ryan. - 2026-07-19 | 5.0/5 | Ziad A. — Ryan was friendly, knowledgeable, and never pushy. He answered all my questions and made the whole process smooth and easy. I really appreciate his help and would highly recommend working with him! - 2026-06-03 | 5.0/5 | Andre S. — Outstanding customer service! Ryan was knowledgeable and patient. He followed up me. Even after his job was done he went above an beyond to make I was happy with my purchase. ### Stephanie Ferrer - Profile: [https://napletonsvalleyhyundai.adviserly.com/stephanie-ferrer/reviews](https://napletonsvalleyhyundai.adviserly.com/stephanie-ferrer/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.6 stars (97 ratings, 71 reviews) - Lifetime vehicles sold: 504 - Recent vehicles sold: 13 - Sales specialties: ELANTRA, Palisade, SANTA FE, SONATA, Tucson As a dedicated Sales Consultant at Napleton's Valley Hyundai, I'm thrilled to assist you in finding your perfect automotive solution. With my fresh perspective and unwavering determination, I'm eager to make your experience seamless and enjoyable. My passion for people shines through in every interaction, fostering an environment where trust and genuine connections thrive. My diverse experiences, from traveling across multiple states and Mexico to embracing the rhythms of rock music, have enriched my perspective and made me a well-rounded individual. I also speak Spanish, enabling me to serve my Spanish-speaking customers with ease. My commitment to excellence extends beyond my professional endeavors. I find joy in working out early in the morning and immersing myself in captivating books in the evenings. These activities recharge me and enhance my ability to provide exceptional support to my clients. I believe that honesty and transparency are paramount. My customers know they can rely on me to provide straightforward guidance and genuine recommendations. Their satisfaction and trust are my top priorities. When I'm not discussing the latest automotive trends or helping customers make informed decisions, I delve into conversations about music, furry companions, and the latest literary gems. I cherish the opportunity to connect with individuals on a personal level and form lasting professional relationships. Recent reviews: - 2026-03-10 | 5.0/5 | Ewell T. — She was amazing! She kept fighting for us on payments because times are hard. She got us where we needed to be! Very nice person! She gets the job done! We have been dealing with that dealership for over 10 years now and couldn't be happier! - 2026-05-13 | 5.0/5 | Jared E. — Stephanie was extremely helpful and informative throughout the process of buying my new car. She answered any question I had. She really helped pick out the perfect car for me. - 2026-08-23 | 5.0/5 | Edward M. — An honest knowledgeable salesperson who I trust and enjoy working with with. She is excellent in every phase of the sale. Only she will sell me my next car. ### Yosimar Navarro - Profile: [https://napletonsvalleyhyundai.adviserly.com/yosimar-navarro/reviews](https://napletonsvalleyhyundai.adviserly.com/yosimar-navarro/reviews) - Department: Sales (Management) - Title: Sales Manager - Rating: 4.7 stars (144 ratings, 84 reviews) - Lifetime vehicles sold: 1061 - Recent vehicles sold: 26 - Sales specialties: ELANTRA, Palisade, SANTA FE, SONATA, Tucson As a Sales Consultant-Genesis Certified with Napleton's Valley Hyundai, I bring a wealth of automotive industry knowledge and a passion for exceeding customer expectations. Born and raised in Aurora, I graduated from East Aurora High School where I developed a strong work ethic and communication skills. Fluent in Spanish, I am dedicated to creating a welcoming and accessible environment for all clients. Whether you're seeking a new Hyundai or a high-performance Genesis, my in-depth understanding of the Genesis lineup will guide you towards the perfect vehicle. At Napleton's Valley Hyundai, our commitment to customer satisfaction is unwavering. I strive to provide personalized service tailored to your unique requirements, ensuring you find the best solution for your driving needs. With my expertise and the unwavering support of our team, I am confident I can deliver an exceptional car-buying experience. Recent reviews: - 2026-06-12 | 5.0/5 | Bryce F. — Yosimar worked his tail off to make this deal happen. He made himself available for long hours and when the store was closed and I couldn't speak highly enough about his commitment to the process. I really appreciated his gut instincts to give me room to shop and then was ready with no judgement when I realized that he had the best deal going. I appreciate that clarity and room to maneuver and I would recommend him to any of my friends in a heartbeat. - 2026-05-24 | 5.0/5 | Annmarie D. — Yosimar was so kind and patient with us. He took his time to make sure that I was getting everything I wanted out of my new car. He worked with us until we came up with a very fair price. I appreciate how understanding he was and all the time he spent with us. Thank you! - 2026-04-28 | 5.0/5 | Daniel R. — He’s very pleasant and giving him a perfect score in my overall experience. I will definitely recommend and refer him to my friend. Thank you Yosimar for selling me with my Santa Fe ### Daniel Obrien - Profile: [https://napletonsvalleyhyundai.adviserly.com/daniel-obrien/reviews](https://napletonsvalleyhyundai.adviserly.com/daniel-obrien/reviews) - Department: Service (Service) - Title: Service Advisor ### John Pearson - Profile: [https://napletonsvalleyhyundai.adviserly.com/john-pearson/reviews](https://napletonsvalleyhyundai.adviserly.com/john-pearson/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 9690 - Recent vehicles serviced: 213 Hi, I’m John Pearson, Service Manager here at Napleton's Valley Hyundai. I bring more than 30 years of automotive experience to my work here at the dealership and welcome new opportunities to provide great service to our customers. Whether you’re bringing your car in for routine maintenance or something more complex, I am here to ensure your questions are answered and your car is returned to you in tip-top shape. My dedication to great customer service has been recognized with several awards, including those for Top 10 Advisor, Chevy Central Region Top 3 Service Managers and Subaru Central Region IS SOMETHING MISSING FROM HERE. Originally from South Side Chicago, IL, I attended Illinois State University. I am a proud father of two girls and one boy. I’m also a die-hard White Sox fan and season ticket holder since 1981! I currently serve as president of my local Lions Club and have been a member since 2008. In my free time, I play as much golf as possible. And I also love the beach! ### Michael Manning - Profile: [https://napletonsvalleyhyundai.adviserly.com/michael-manning/reviews](https://napletonsvalleyhyundai.adviserly.com/michael-manning/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.7 stars (240 ratings, 136 reviews) - Lifetime vehicles serviced: 14801 - Recent vehicles serviced: 172 I have more than twenty years of experience in automotive service and came to work here at Napleton about a year ago. I’m originally from Oak Park and went to Oak Park and River Forest High School. I had a great opportunity last year to go to Las Vegas to bowl in the national tournament for USBC. Bowling remains my favorite hobby and I try to hit the lanes as often as I can! I have a passion for helping other people. I’m honest, easygoing and have a good understanding of what the customer needs. I’m also known for my strong work ethic. Recent reviews: - 2022-03-30 | 5.0/5 | Donn A. — I had a very good experience with the repair of my vehicle. The advisors went out of the way to keep me informed of the progress of this major repair. Thanks Again! - 2022-03-03 | 5.0/5 | Marla A. — I was very impressed, older gentleman seem to know what they are doing fast and efficient. Happy as past experiences really sucked. - 2022-02-24 | 5.0/5 | Anthony L. — I was very pleased with Michael’s response to my service issues and his ability to keep me updated on my service progress. ### Ron Stelle - Profile: [https://napletonsvalleyhyundai.adviserly.com/ron-stelle/reviews](https://napletonsvalleyhyundai.adviserly.com/ron-stelle/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.7 stars (45 ratings, 20 reviews) - Lifetime vehicles serviced: 10358 - Recent vehicles serviced: 165 Welcome! My name’s Ron Stelle, and I joined the automotive world in 2001. My reputation amongst colleagues and customers is for being trustworthy, always willing to help, and resembling Colonel Sanders. I have earned a bachelor’s degree in psychology and many accomplishments throughout my automotive career, including the Best of Service Advisor Walk Around Award in 2010 and 2011 for the Ford region. Some of my special skills are having excellent communication and writing stories – I have ten published novels. When it comes to my grandchildren, I am their biggest fan. I love spending as much time with them and other family members and friends as possible. As a 24-year veteran, I have been worldwide many times. My biggest passion is to help others, which is why I love working as a service advisor here at the Napleton’s Valley Hyundai dealership! Recent reviews: - 2022-02-22 | 5.0/5 | Brandi P. — I admit I wasn't sure bc my usual service advisor is no longer there and I was just assigned someone when I walked in. Ron was easy to communicate with, understood what my problems, got me the info I needed to make decisions, kept me in the loop without me having to ask for updates, gave me a reasonable timeframe for the work to be completed, and made sure everything was taken care of. I would request working with Ron again. - 2022-02-08 | 5.0/5 | Carlos H. — Very quick thorough and patient, he came in and checked with me twice letting me know what was going on with my car. It took a little longer than usual and he explained why. My service experience was great. - 2022-03-03 | 5.0/5 | Martin A. — Courteous, professional, and cared about looking for a solution to my vehicle problem. The mechanics located the problem and I’m scheduled to have it repaired next week. An all around pleasant experience. ### Tim Scott - Profile: [https://napletonsvalleyhyundai.adviserly.com/tim-scott/reviews](https://napletonsvalleyhyundai.adviserly.com/tim-scott/reviews) - Department: Service (Service) - Title: Service Advisor ### Andrew Casper - Profile: [https://napletonsvalleyhyundai.adviserly.com/andrew-casper](https://napletonsvalleyhyundai.adviserly.com/andrew-casper) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 1429 - Recent vehicles serviced: 19 Welcome! As Service Manager, I’m proud to lead a dedicated team working hard to keep your car in great shape. Whether you’re coming in for routine service or complex repairs, I’m passionate about helping people resolve their automotive issues. After more than 20 years in this industry, I’ve seen a lot of change, but the right way to treat customers remains the same. Originally from Downers Grove, IL, I graduated from Iowa State University. Over the course of my career, I’ve earned recognition as a 20-time Dealer of Distinction and numerous Precision Team awards. I root hard for the Bears, White Sox, and my son’s baseball team—I’m also the coach! When I’m not working or coaching, I like to play golf. ### Ann Smith - Profile: [https://napletonsvalleyhyundai.adviserly.com/ann-smith](https://napletonsvalleyhyundai.adviserly.com/ann-smith) - Department: Plus (Management) - Title: Customer Retention I’m from Grosse Point, Michigan. I’m married, & the proud mother of one daughter. For more than 34 years, I’ve enjoyed playing softball. I grew up around the automotive dealership all of my life, & I’ve been in a few local General Motor commercials. Delivering excellent customer service is my goal! ### Daniel Reyna - Profile: [https://napletonsvalleyhyundai.adviserly.com/daniel-reyna](https://napletonsvalleyhyundai.adviserly.com/daniel-reyna) - Department: Plus (Management) - Title: Parts Manager - Lifetime vehicles serviced: 3 - Recent vehicles serviced: 1 - Call: 6308512500 Hello and welcome! As Parts Manager, I’m proud to lead a team working hard to facilitate great experiences for our customers. After 16 years in this industry, I still enjoy hitting new goals and helping my team be successful. We take an honest, compassionate, and straightforward approach to this work—ensuring every service is done right, no matter how simple or complex. Originally from Villa Park, Illinois, I graduated from Willowbrook High School and the College of DuPage. I’m a Parts Specialist P2 certified by ASE. In my prior position with AutoZone, I was recognized with Rookie of the Year and Most Improved Commercial Program awards. When I’m not working, I like fishing, and model rocket building. I love chatting with my customers and colleagues about grilling, football, tv, and movies. So, when you’re in need of reliable service, come on down! ### Deb Campbell - Profile: [https://napletonsvalleyhyundai.adviserly.com/deb-campbell](https://napletonsvalleyhyundai.adviserly.com/deb-campbell) - Department: Plus (Finance) - Title: F&I Manager ### Faris Ihmeidan - Profile: [https://napletonsvalleyhyundai.adviserly.com/faris.ihmeidan@napleton.com](https://napletonsvalleyhyundai.adviserly.com/faris.ihmeidan@napleton.com) - Department: Plus (Management) - Title: NEW CAR Sales Manager I'm a Sales Manager with nine years of experience, currently at Napleton's Valley Hyundai. I'm a Southside native and cover the South suburbs. I pride myself on excellent CSI scores, driven by my passion for providing a great customer experience. My background includes a Presidential Award from both General Motors and Honda. I'm also a Mark of Excellence recipient with General Motors and hold an associate's degree in communications. I enjoy connecting with people; I'm a strong communicator and speak partial Arabic. My approach is rooted in transparency, actively listening to customers' concerns and needs. I love the Hyundai brand and its warranty. For me, it's about helping people achieve their goals, putting dreams in driveways. I'm enthusiastic about the quality of the work environment. Outside of work, I enjoy baseball and football. I'm always looking to learn and am open to discussing topics that broaden my understanding. ### George Valker - Profile: [https://napletonsvalleyhyundai.adviserly.com/george-valker](https://napletonsvalleyhyundai.adviserly.com/george-valker) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 544 - Recent vehicles serviced: 4 - Call: 630-851-2500 George Valker here, and I want to welcome you to the website! Working in the auto industry for 15 years has been a great experience, and I look forward to learning more about the advancements of our products and services. My goal is to ensure my team has the information necessary to succeed at the dealership and within the auto industry. The more sufficient we are as a department, the better our services are for our valued customers. The moment guests walk in, they can expect our friendly customer service and informative information. I believe in honesty, transparency, and hard work. Each day I strive to ensure no one can say they worked harder than me. I take the time to listen and hear what people are saying. I believe having an actual conversation between 2 people is becoming a lost art these say, so listening is a huge asset. Outside of work, my interests include baseball, hockey, football, and Formula 1 Racing. I spend a lot of time with my family and our two dogs; we enjoy regular outings at the dog park, in addition to traveling. As a huge baseball fan, I want to see all 30 baseball stadiums - I am currently at 15 with Fenway Park, Wrigley Field, and Dodger stadium in my top 3. ### Kelly Gabrielse - Profile: [https://napletonsvalleyhyundai.adviserly.com/kelly-gabrielse](https://napletonsvalleyhyundai.adviserly.com/kelly-gabrielse) - Department: Plus (Office) - Title: Office Staff Thank you for choosing Napleton’s Valley Hyundai to handle your automobile needs. Our dealership is built on strong values and excellent customer service. Guests enjoy working with me because of my honesty, dependability, and genuine personality. I joined the auto industry 14 years ago and have built a great reputation over the years. I am a University of Illinois graduate. Outside of the dealership, I love spending time with my amazing family and friends, especially my husband of 19 years and our three children. Traveling is one of my favorite hobbies. I have traveled all over the world, and am always up for an adventure and trying new things. ### Kyle KHALIL - Profile: [https://napletonsvalleyhyundai.adviserly.com/kyle-kahalil](https://napletonsvalleyhyundai.adviserly.com/kyle-kahalil) - Department: Plus (Management) - Title: Used Car Director After being in the auto industry for more than 20 years, the customers I interact with on a daily basis make my job truly satisfying. I’m a people’s person, and very passionate about helping each client pick out the vehicle that they can depend on. ### Mark Wenc - Profile: [https://napletonsvalleyhyundai.adviserly.com/mark-wenc](https://napletonsvalleyhyundai.adviserly.com/mark-wenc) - Department: Plus (Management) - Title: Sales Manager ### Mohit Saini - Profile: [https://napletonsvalleyhyundai.adviserly.com/mohit-saini](https://napletonsvalleyhyundai.adviserly.com/mohit-saini) - Department: Plus (Finance) - Title: F&I Manager ### Rick Cunningham - Profile: [https://napletonsvalleyhyundai.adviserly.com/rick-cunningham](https://napletonsvalleyhyundai.adviserly.com/rick-cunningham) - Department: Plus (Management) - Title: General Manager Hi! I’m Rick Cunningham and I grew up in Chicago, IL. I attended the University of Iowa. Love to spend time with my wife; she is my biggest supporter and the love of my life. The best job I have is being the father of 4 amazing children; they are my true motivation. Spending quality time with my family at the lake is one of my favorite hobbies. We do many activities together, such as fishing and boating. When the time permits, I enjoy a good game of football, especially when the Chicago Bears are on. I have had the amazing opportunity to travel to many parts of the world, which has provided me with great knowledge pertaining to various cultures and lifestyles. One of my strongest skills is customer service. When it comes to my guests, I go above and beyond to ensure they leave the dealership completely satisfied. Throughout my 12 years in this industry, I have obtained a lot of knowledge, in addition to becoming Hyundai certified. I look forward to meeting you soon and helping you find the vehicle of your dreams! ### Tom Hagan - Profile: [https://napletonsvalleyhyundai.adviserly.com/tom-hagan](https://napletonsvalleyhyundai.adviserly.com/tom-hagan) - Department: Plus (Service) - Title: Service Manager