About Ron
Welcome! My name’s Ron Stelle, and I joined the automotive world in 2001. My reputation amongst colleagues and customers is for being trustworthy, always willing to help, and resembling Colonel Sanders. I have earned a bachelor’s degree in psychology and many accomplishments throughout my automotive career, including the Best of Service Advisor Walk Around Award in 2010 and 2011 for the Ford region. Some of my special skills are having excellent communication and writing stories – I have ten published novels. When it comes to my grandchildren, I am their biggest fan. I love spending as much time with them and other family members and friends as possible. As a 24-year veteran, I have been worldwide many times. My biggest passion is to help others, which is why I love working as a service advisor here at the Napleton’s Valley Hyundai dealership!
Customer rating
4.7 / 5 based on 45 ratings (20 written reviews)
Recent reviews
Very good and understood my needs and options. Also excellent follow-up.
— Joseph A. ,
Ron did a good job with his follow up on my last service appointment. I received both text messages and voicemail when my cell phone was having a problem with reception. Thanks Rich
— Richard L. ,
Five stars with the service advisor
— Donna D. ,
Courteous, professional, and cared about looking for a solution to my vehicle problem. The mechanics located the problem and I’m scheduled to have it repaired next week. An all around pleasant experience.
— Martin A. ,
Ron was very helpful throughout the service. It was a pleasure dealing with ROn!
— Ashraf E. ,
I admit I wasn't sure bc my usual service advisor is no longer there and I was just assigned someone when I walked in. Ron was easy to communicate with, understood what my problems, got me the info I needed to make decisions, kept me in the loop without me having to ask for updates, gave me a reasonable timeframe for the work to be completed, and made sure everything was taken care of. I would request working with Ron again.
— Brandi P. ,
Ron went above and beyond During an odd circumstance that kept my car in the shop for an extended period of time . He stayed on top of everything And kept me informed the whole time. Ron is an asset .
— Camilo M. ,
Perfect! He made sure the problem was fixed, kept me updated, and was professional and courteous throughout.
— Pam T. ,
Ron was awesome, he has great customer service skills, great follow up skills (he was always kept me posted on where we were at in the process), he did a great job and made the experience great!
— Michael S. ,
Was good and solved my problem
— Jamie M. ,